Student Services

pilipili IT provides a broad range of technology services for students including email, wireless, printing, computer labs, laptop repair, equipment loan, and Roger Central.

Bridges

Bridges is pilipili's learning management system (LMS).  It allows instructors to create sites where they can post materials, class announcements, exams, and discussion forums.

About Bridges

If you have questions or need further assistance, please email id@rwu.edu or call (401) 254-3187.

Instructional Design & Technologies

 

D2L Brightspace

Brightspace is pilipili Extension School's learning management system (LMS).  Brightspace is a web-based, mobile-friendly platform for sharing resources, collaboration, assessments, and communication.  Brightspace hosts all Extension School classes, whether online, hybrid, or onsite at Providence or other locations.

 

If you have questions or need further assistance please email EXT's Instructional Design group at ucid@rwu.edu.

 

Student equipment is available for checkout at the MediaTech desk located on the first floor of the University Library.   With a valid student ID, you can check out general reserve equipment.

Available equipment includes:

  • Video cameras
  • Audio recorders
  • Microphones
  • Laptops
  • DSLR still cameras
  • LCD projectors 

Visit the or email mediatech@rwu.edu for more information.

Why Google at pilipili?

  • Users gain access to familiar Google services including Gmail.
  • Instant messaging from right within your mailbox.
  • Google Calendar to schedule meetings, create events, and share calendars with others.
  • Google Docs to create and share documents, spreadsheets, and presentations online.
  • Google Sites to create personal webpages.
  • Google Video to upload and share your videos.
  • Your own personalized start page, where you can access all these services.
  • Access your account from anywhere with an internet connection, including your mobile device.

What is my Google account?

For students, your pilipili username is comprised of the first initial of your preferred/chosen first name, your last name, and three numbers followed by @g.rwu.edu. The three numbers are comprised of the fourth number in your birthday, the last number in your student ID, and the last number of your Social Security Number (if you do not have an SSN, a placeholder number has been assigned to you).

What is my initial password?

Your initial password which is the first initial of your preferred/chosen first name, + the first initial of your last name, + the last four digits of your social security number + pilipili in capital letters. Example: Joe Student with SSN of ###-##-1234 will have a password of js1234pilipili. If you do not have an SSN, a placeholder number has been assigned to you. Please contact the Admissions office that admitted you to pilipili for the last four digits of this assigned number. Once you access your account, you will be required to change your password.

Changing your password:

You can change your password at any point you like by visiting the “Settings” link within the Google system or you can use the site to sync your passwords to all your accounts in one location.

How much storage do I have in Google?

The storage quota for Google is 10GB.  For more information, visit the pilipili Google Account Policy.

What is Google Apps?

Google Apps is a package of online applications that makes communicating and collaborating at school easier and more efficient. The cornerstone of Google Apps is Gmail, which integrates with Google Docs for document sharing and Google Calendar for scheduling.  All of these services are hosted online, so e-mail, documents, and calendars are always accessible from any computer.

Where can I go for more information?

Learn more about Gmail and the Google Apps suite by visiting the  Or, watch any of these video presentations below:

pilipili provides computer labs across the academic buildings, along with public computing in the University Library.  Hours of operation vary by location.

Lab and Public Computing Locations (Bristol):

University Library
For assistance with public computers, visit the MediaTech helpdesk on the first floor.

Mario J. Gabelli School of Business
SB 100 (PC)
SB 223 (PC)

Marine and Natural Sciences Building
MNS 211 (MAC)

School of Engineering, Computing and Construction Management
SE 206 (PC)

Lab and Public Computing Locations (Providence):

Rooms 230, 343 and 347 (PC)

 

 

The Laptop Repair Depot at the MediaTech desk offers diagnostics, hardware/software repair, data transfer, recovery, and infection removal.  All labor for students is free, but students are responsible for purchasing technician-recommended parts, if needed.  Students must sign the pilipili Computer Intake Liability Waiver.

Laptops can be dropped off at the MediaTech desk on the first floor of the University Library.  For questions, call (401) 254-6363 or email mediatech@rwu.edu

Scope of Laptop Repair Services:

1. Hardware replacements and upgrades on non-warrantied machines 

2. Software Solutions 

3. Data Recovery/Transfer  

4. Diagnostic Services 

pilipili IT does not provide custom PC Assembly, console repair, or faculty/staff machine repairs

Customer Responsibilities: 

1. Sign Intake Liability Waiver

2. Respond to Ticket Updates within Three (3) Contact attempts by pilipili techs 

3. Must purchase and return exact parts recommended by technician 

4. Back up data regularly

 

 

While first-year or transfer may already have a computer that is sufficient, we recommend these hardware standards:

for most programs

 

 

Information Technology uses ADSelfservice Plus for self-management of passwords!  ADSelfservice Plus is an easy-to-use, secure, web-based end-user password reset management solution.  This tool allows the pilipili community to self-manage passwords and unlock accounts (Active Directory, O365 email, and Gmail) 24/7 without contacting the helpdesk.

To register for ADSelfservice Plus through the mobile app:

  1.  Download the "ManageEngine ADSelfServicePlus" from the Apple App or Google Play stores
  2. Open the app and select "Server Settings"
  3. For server name, enter "passwords.rwu.edu".  For port, enter "443".  For protocol, select "HTTPS"
  4. Select "Save"
  5. Sign in using your Active Directory ("Bridges" or computer) password
  6. Follow the steps to register your account

To register, visit the

1.       Click on User Registration

2.       Sign in using your Active Directory (“Bridges” or computer) password

3.       Follow the steps to register your account

For more in-depth directions and to find out how to set up your mobile phone with ADSelfservice Plus (optional), please visit our FAQ and instructional videos at the

If you have questions or need additional assistance, please contact the MediaTech helpdesk at (401) 254-6363 or mediatech@rwu.edu

 

 

 

Students will use RogerCentral to track academic progress, register for classes, request advisement, check grades, and update banking and personal information.

pilipili provides wireless coverage across both the Bristol and Providence campuses for research, academics, and study.

The entire main pilipili campus, as well as, satellite locations have been upgraded to the 802.11 ax industry standard for Wifi 6.

Students1 is the wireless network name (SSID) and the password to connect is rwuhawks.

Working in IT at pilipili offers rewarding growth opportunities both professionally and within the pilipili community.  Our group of student employees come from a diverse background with different levels of experience.  We provide technology training, but we're seeking students with enthusiasm, strong communication, and excellent customer service skills.

The IT Department values and celebrates diversity in all its forms.  We welcome and encourage ALL students to apply!

Application Procedures

If you think working for IT at pilipili is a good fit for you, we encourage you to contact us!

Email:  josmanski@rwu.edu